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THE VIEW FROM CHAOS MANOR

View November 1 - 7, 1999

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This is a day book. It's not all that well edited. I try to keep this up daily, but sometimes I can't. I'll keep trying. See also the monthly COMPUTING AT CHAOS MANOR column, 4,000 - 7,000 words, depending.  (Older columns here.) For more on what this place is about, please go to the VIEW PAGE.

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For an index of previous pages of view, see VIEWDEX.
See also the New Order page, which tries to make order of chaos. These will be useful.
For the rest, see What is this place? for some details on where you have got to.

Boiler Plate:

If you want to PAY FOR THIS there are problems, but I keep the latest HERE. I'm trying. MY THANKS to all of you who sent money.  Some of you went to a lot of trouble to send money from overseas. Thank you! There are also some new payment methods. I am preparing a special (electronic) mailing to all those who paid: there will be a couple of these. I am also toying with the notion of a subscriber section of the page. LET ME KNOW your thoughts.
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If this seems a lot about paying think of it as the Subscription Drive Nag. You'll see more.

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The LINUX pages are organized as the log, my queries, and your responses and advice parts one, twothree, and four. There's four pages because I try to keep download times well under a minute. There are new updates to four.

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Monday November 1, 1999 ALL SAINTS DAY

As usual there was a flurry of stuff Sunday night, particularly mail. Be sure to look into yesterday's view for the evening.

Several complained that view isn't as rich every day as it might be. True, and there's nothing to be done about that. Either I have time and energy to write observations here, or I don't. On the other hand, if you look at this with mail you will find plenty to think about. Mail today is varied but again I think interesting; and of course I often put my daybook observations in the form of an answer to a letter.

As for instance there's more on the tariff and welfare issues, and on "zero tolerance" over there.

Real Networks Snoops On Users. See Mail. You may want to know about this.

And some more on the Toshiba thing, including lawyer behavior.

And here's an interesting experience. I used a Stephen Vincent Benet quote yesterday, and realized I don't have the book that has the particular poem I quoted ("Where are you coming from, soldier, gay soldier, with scarlet uniform and feathers so bright" or something to that effect; it ends with a terrifying set of lines) so I thought to go to Amazon and find it. Hah. Benet is pretty well out of print. They are bringing out a collection that includes The Devil and Daniel Webster (and, I hope, Old Doc Melhorn and the Pearly Gates) so I ordered that. Then they listed an auction.

I've never bothered with an on line auction, but this said the current bid on an older collection of Benet poetry was $5, and the "buy it now" price was $7, and that didn't seem like much so I said sure, I'll pay $7.  Things trundled for a while. Amazon insisted on knowing precisely who I am, and what credit card I use for purchases. Hah, thought I, they'll handle the transaction, collect from my credit card, and send the money to the auctioning party.

Fat chance. Instead things trundled a while, then I am told I am obligated to buy this book now, and I'll be labeled a bad guy and for all I know sued if I don't pay. OK, OK, I want to pay. To whom do I send money?  Well there's a phone number I can call. I don't like calling on the flipping telephone. I'm near deaf in the speech frequencies anyway. I just want a mailing address to send the money to.  They have a note to the effect that if you send a check they wait for it to clear the bank so things will be slow, and I thought so what, an hour ago I didn't know I was buying this book, and I can sure live another week or two without it.

But there was no address. None. Now what? I guess I'll have to wait until morning, remember to do it, look up the number, call someone on the telephone, give my credit card number. By now I wish I'd never got involved in this stupid auction.

An hour later email appears in my box, giving me an address and asking for $4 shipping by priority or whatever. Since I distinctly remembered being told that it would be $2, this was annoying. Down in the fine print I am offered the option of sending only $2 at which point it will be sent USPS book rate ground, and that will be slow. OK, it's slow. I don't mind. So I make out an envelope -- an address at last -- and enclose a check, and send it. I also send in an email saying the money is on the way -- after all there's that "obligation" I was reminded of -- and sent another email asking why there wasn't an on line address. I got this reply:

 Hello Jerry I guess to instill chaos. Why put an address on an auction only to have everyone and their father use it to send us junk snail mail as you know, junk email is enough to drudge thru? The address is only important to those who bid on and win our offerings, like yourself. Does it matter if you had the address 1hr &; 24 min. ago when this auction ended? Not! The mail and your check would not arrive any sooner than it will now. So, take a Byte out of our Butt by knocking our not having an address in the ad. :)

It was signed, but I'm not trying to embarrass anyone. The last sentence refers, I think, to a "rating" of your auction experience that you are supposed to send in. I sent in a one star, meaning it sucked dead bunnies, because I don't like to be told I owe people money but not be told how to pay it. I wished I had never got in there in the first place. That I will let stand. It was not a happy experience for me.

Now that I know how it works, the next time may work better; but I don't understand why Amazon went to all the trouble to be sure this was me bidding on the thing, and to verify my credit card number, before dumping me to the tender mercies of an outfit that would rather annoy their customers than get junk mail. 

I replied that waiting an hour for the address wasn't terribly important, but knowing the address was coming was; but on reflection, heck yes, it makes a difference. I was ready to write and mail a check. Why should I wait an hour before finding out where to mail the check? What's that all about, anyway? 

Here endeth the rant. Alas, there is more.

 

 

 

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Tuesday, November 2, 1999

There is a TON of work to do, starting with building an Intel 550 and writing on the column, as well as more Mamelukes. I am getting a thousand words a day done. However. I do have some pictures from Niven's Halloween party which I'll try to get up.

There is a long and important letter in mail about why my views on Office 2000 seem to be changing. Have I been pressured  by Microsoft? Etc.

I was asked how I deal with the CAPS LOCK key. It used to be that I used a routine to swap control and capslock so that control was to the left of the "A" key. In the days of WordStar and times without arrow and function keys that made a lot of sense. You were always doing control-a control-s etc to move the cursor around.

Word makes control-a "select all" and that is dangerous since if you hit control-a and then another key all your text vanishes.  You can get it back with UNDO, but it's still a bit frightening. The control key now belongs down and out of the way. But there is that pesky CAPSLOCK key sitting there by the A and it's easy to hit inadvertantly.

I solved the problem for me: I stuffed tissue paper  (Kleenex to be exact) around the key until it was inoperative. If I ever really want it back I can pound on it and it will activate, but a casual touch does nothing, and in fact I have never had any reason to want it.

I am getting the latest version of Red Hat Linux; when it comes I'll revive Linette and see what happens.

---

I ran across an interesting paper during a discussion (in another and alas closed forum) of whether universities in general and philosophy in particular is a waste of money and time. When philosophy departments try to show that Russell's Principia Mathematica is a rape manual, and are paid highly for doing it, one wonders at the sanity of those who pay for it: government or parents, it's still paying for imbecility. In the course of discussion on whether philosophy has any uses any longer (I think it does, but my views aren't important on this) John McCarthy reminded us of

http://www-formal.stanford.edu/jmc/phil2.html

which is a paper about formal philosophy and Artificial Intelligence, and worth the attention of those interested in the subject.

And now this:

Paul Walker says:

Hi Jerry,

FYI: Why stop with only just one good thing...

http://www.zdnet.com/zdnn/stories/news/0,4586,2386121,00.html?chkpt=zdnntop

Here's an extract:

 All five of the new suits seek class-action status, and were filed by Reaud, Morgan &; Quinn, of Beaumont, Texas, which represented plaintiffs in the suit against Toshiba. The suits seeks unspecified damages from the companies.

The five suits were filed in the same Texas district that would have heard the Toshiba case, had it not been settled.

No one has lost any data, no one has been harmed, but these lawyers are getting rich. Why? What service are the performing beyond draining our industry of funds for themselves? But that's the world we live in today.

Beginning to work on Windows 2000 and the column stuff. There will be a lot. Win 2000 has some VERY odd inconsistencies that I need to work on...

 

 

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Wednesday, November 3, 1999

Well the Great Auction Debacle continues.

First I "won" an auction simply by saying sure, I'll pay the "closing price". So far as I was concerned I was buying a product. The problem came just after that: there appeared from Amazon a message to the effect that I was now obligated to make contact with the seller and pay for the book I had bought. Plus shipping.

Unfortunately there was no address given for the seller, only that this establishment was in Florida. I was already confused because Amazon insisted on verifying my credit card numbers before I ever got involved in this silly process; I thought I was buying something from Amazon, or that they would collect the money and cause my book to be sent from the third party. No such luck.

So here I am in the middle of the night, "obligated" to make contact (actually I think the Amazon screen used "contact" as a verb, but I learned from Nero Wolfe not to do that) with the seller, but I have no address from the seller to whom to send money. Am I going to have to leave notes to myself? I didn't really want to do anything but write a check while I was thinking about it, and send the money, and forget it until the book arrived. I particularly didn't need anything else to do. One reason I shop Amazon is that you simply order, and the product arrives; this auction system doesn't work that way. I have to "make contact with the seller", who isn't someone I know at all, and I am not at all sure I want to send out a credit card number to someone who is auctioning off a book.

Now, as it happens, there is a system for rating the various people doing these auctions, and perhaps I ought to have known about it; I know Eric has mentioned it a couple of times. But I didn't know about it, or how to find out about it, so I wasn't really eager to send a credit card number to someone I never heard of before. On the other hand I was told that I was obligated to make contact with the seller.

At this point all the confusion could have been ended had Amazon, or the outfit that was auctioning off the book, simply told me to stand by for instructions. No one did. I was sent a form that I was told to print out and send to the seller. No address given for the seller. Just that the seller was in Florida.

By now I was a bit angry, and when I was automatically taken to a place where I could do "feedback" on my auction experience, I punched in a one-star meaning I wasn't happy. Had I that to do again I wouldn't, because it apparently affects the auction house's ratings as to their financial credibility and reliability, and I have no reason to question either. I was merely unhappy with the whole experience because I was still trying to figure out how I was going to meet my obligation and make contact with the seller. In fact, had I read the whole rating sheet I probably would have said to hell with it and sent them my credit card number. They seem reliable enough. On the other hand, given the mail I have been getting from the president of the place, I still can't count this anything but a punishing experience.

Somewhere around an hour later I got an email with the address of the place from which I was buying the book. Now I could write the check and put paid to this silly episode. However, I also sent a response to that email, to the effect that the check would be in the mail, and it would have been in the mail earlier if I had been given an address by Amazon.

Another thing happened also: my standard automatic reply was sent, since this came to my open address and had no key words to trigger any of the rules that would have moved it without the auto-reply. Perhaps I ought to take that auto-reply off the system entirely because it seems to have upset the president of the auction house. On the other hand, perhaps he wanted to be upset, because he seemed aware of my actual reply to the effect that I'd have sent the money earlier if I'd had an address. 

In any event I got back a note from him to the effect that they don't publish their address because they don't want junk mail. That struck me as odd and I said so. OK, so far I haven't said anything I didn't say last night.

Then I got mail from the president of the place:

Mr. Pournelle If you bother to read your mail and not make unsubstantiated remarks, you would be able to see what's put in front of you. You had been sent mail concerning this purchase and where to send payment. It was the first mail from us you received. What makes you think that the world revolves around your ideas and conceptions of what should and should not be. I do not need or care to listen to your diatribe. Tell Amazon what you think they should do as far as auto response to end of auctions that are held by people on their auction service. If they or I had auto response, how would it ever know to read your auto response saying that it should add your message to the subject line and re mail. How asinine can one get! They as I, could care less, and it is not an option that is possible or feasible. Amazon has no say in how we run our business and who we do business with as long as it is done in a fair and legal way on thier network. They offer a format for anybody who has something for sell allowing them the opportunity to offer it to others who are interested.

How dare you post a negative feed back on us just because you did not get an auto response and cannot as you say "read the 100s of emails you receive a day." Before you attempt to place another bid on any web auction, you better read the TOS and instructions given in their Community page <A HREF="http://s1.amazon.com/exec/varzea/ts/help/community-rules/002-1050641-594 3424">Amazon.com Auctions and zShops Help</A> . Below is a copy of the Amazon.com notice of end of auction and our email notice to you of payment and address to send it. The time sent to your email address was forty minutes after we received Amazons notice. Also I have attached all correspondance between us so that Amazon and you may read what has transpired between us. My return email to yours was in jest ("I guess to instill chaos. Why put an address on an auction only") and was letting you know I was aware of your involvement with BYTE magazine and that I made a visit to your web site http://www.jerrypournelle.com/and "COMPUTING AT CHAOS MANOR" Most doing business on the Net Auctions do not respond as fast as we did and at the hour of day. It just so happened that I was up and checked email. Other wise you would not have received notice until 9am EST Tuesday. Aren't you the lucky one!

I have sent a carbon copy of this email to the sellers-support @ Amazon. com. I hope they can clarify any questions you have about bidding on and follow up with auctions, and proper care in placing feedback, your unjustifiable negative feedback on MY profile is uncalled for.

[signed]

I have cut off the name and address because there is no point in providing them. On the other hand, I would myself think this is probably not the right way to treat customers. And I still don't seem to have got across to him that once the email came all was well: it was the lack of an address and no notice that email was coming that was annoying.

I have sent this chap a soft answer, and if there's a way to withdraw the negative rating I gave I'll do it. I haven't changed my opinion of the process, but apparently the rating is of the reliability and performance of the seller, and on that I have no reason to have a low opinion.

I'm not sure what is the moral of this story. I am pretty sure I won't be taking part in any more Amazon "auctions" or buying books from third parties through Amazon. It's just too punishing and time consuming.


Morning. I was going to let this drop, until:

I've been a winning bidder on several online auctions, all ebay, none amazon. Patience is the keyword here as well as RTFD. I try not to assume much on first use. I NEVER give a rating until after I have received the product.

You were a stranger in a strange land. From the I Ching, the companion of the wanderer should be humility. You, as the wanderer, insulted the people of this strange land by assuming the culture was the same as those with which you were familiar.

I hope you don't stop venturing to new places, your stories are too precious to all of us. This time, however, you remind me of the American tourist wearing a bright flower shirt and baggy shorts, barging into the Buddhist Temple looking for the restroom and sticking spent chewing gum under a statue.

Having read your work and followed your journeys for the past 20 years, I truly appreciate how you have enhanced our lives. I am very grateful.

Patience, grace, humility. Reduce that needless stress. We want to have you around for a long long time.

Thank you,

gap (George Allen Papapetrou), Computer Systems Programmer, and Jerry Pournelle fan.

Thanks for being a fan, but look: I wasn't seeking enlightenment, I wasn't even a tourist. I merely went to Amazon to buy a book, and was sent to this "auction" which looks an awful lot like a used book sale to me. I tried to buy the book, couldn't find the cashier, wasn't told where the cashier was, was admonished that I had an obligation to pay but wasn't told when and how to pay, and then was asked what was my opinion of the experience.

After which the shop-keeper began to act like the priest of a flipping temple instead of a used goods dealer, and treat me like a tourist wearing a flower shirt in the Holy of Holies.

Why you assume I don't know how to eat pie with a fork and generally try not to outrage my hosts in places where I am a guest I don't know. Thanks for the advice, but I suspect that at my age I have been more places among more strange people than you have, and I seem to have acquitted myself all right. But I refuse to consider an "auction" into which I am sent having entered into a commercial book store as some kind of exotic strange land in which I am to walk softly and all the rest.

Heck fire, man, I was a customer in a book store. And that's all I'm going to have here. There will be some other views in MAIL.


Well, this is a situation regarding Windows 2000 and Office 2000. However, I fixed it, and it makes for a good story, so I'll put it in the column. Apologies, but it's column deadline time and I have to put SOMETHING in there!

But if you have problems with search after installing Windows 2000 when Office 2000 is already installed, install Office 2000 again. It may fix things.

 

 

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Thursday, November 4, 1999

Thanks to Mr. Dobbins we have the Rebel.com NetWinder Linux box acting as a kind of communications server for the entire network here. I'm writing that up for the column: bottom line is that it works. It took a bit longer to set up than we anticipated, but the results are good. I can now reach the Internet from any machine on the network. We found some serious problems with the documentation, but those are fixable. As usual, click on the thumbnail for the larger picture, and be warned, these are not small files.

pb040001.jpg (202400 bytes)

The general level of chaos here is high during column time. You see a Pentium 550 running Windows 2000 Release Candidate 2 on your right, a box not yet named which will be a Pentium 550 Windows 98 system when finished is lying on its side, and the "decorator friendly" Ethernet cable out to the middle of the room connecting those boxes dangles in foreground. On the floor between those is Seattle, a Pentium 500 Windows 98 system that will shortly become the main Windows 98 machine when it is moved into the other room. I show you all this so that I can show you:

pb040002.jpg (188244 bytes)

The Rebel.com NetWinder running Linux. It will be put in a better place than that exposed work stand once I get the columns done. It's a cute little thing and if you see this then it processed the uploads to my site...

Not, however, by FrontPage 2000 which hasn't yet learned how to get past the Firewall that the NetWinder has built. I'm using WS_FTP32 to get these up... That means I have to remember where I put everything. I expect we'll get FrontPage knowing how to do all this one of these days.

Just spent an hour on the phone with FrontPage product developers. I've listed a number of problems I have, and which they think they can fix. Some of my problem are, alas, bad habits, as I will have to say in my column. Some are genuine FrontPage problems. One thing the Microsoft product developers, who are, after all, pretty smart programmers, wanted me to say: if you're judging FrontPage HTML quality by what FP 97 used to generate, look again. FrontPage 2000 doesn't muck around with your code, and writes pretty good stuff, as good as anyone's. So they say. I haven't any great means of judging, but I will say most of my problems have to do with addresses of subwebs, case sensitivity (which they are working on, so that you can make that absolute as in UNIX or not so as in NT), and getting the extensions to run when you're connected to a UNIX host by a slow connection.  All of which they say they will fix. Hurrah.

Your Tax Dollars at work:

2339: AP. A new film on the 1993 Waco siege suggests federal agents used an explosive charge to blast into the steel-reinforced concrete bunker where Branch Davidian women and children died. As evidence, the makers of "Waco: A New Revelation" present video footage shot after the violent end of the siege showing a gaping hole in the bunker's roof. The steel rods used to reinforce the concrete were bent inward - apparently, the film's analysts say, by a blast that would have been devastating to people inside. The movie also contends that cult members were pinned down by automatic gunfire as the compound was consumed by flames, cutting off their only route to safety. The film, produced by Colorado-based MGA Entertainment, was previewed for reporters and others. Fresh controversy over Waco began earlier this year after the documentary's main researcher, Michael McNulty, discovered a potentially incendiary tear gas canister amid the thousands of pounds of evidence held in storage lockers. That discovery led FBI and Justice Department officials to recant their longstanding contention that only non-incendiary tear gas was used. The government says its agents played no role in the fire or Davidians' death. Cult leader David Koresh and some 80 followers perished during the blaze, some from the flames, others from gunshot wounds. The documentary, which includes interviews with former FBI, CIA and military personnel as well as surviving Branch Davidians, also asserts: Because of bugging devices in the compound, the FBI was aware of the Davidians' talk of setting the place aflame. Bureau officials have long denied that they had advance knowledge of the cult members' intent, saying the transmissions were too garbled to understand. Federal agents fired from a helicopter at a Branch Davidian who ventured outside the compound three hours before the blaze began, according to a videotape analyzed by Edward Allard, a former Army night vision lab supervisor hired as an expert in the Davidian survivors' wrongful-death lawsuit against the government. "In our opinion, it's clearly machine gun fire from the helicopter," Allard says on the film. Infrared surveillance videotape shot by an FBI plane shows two people rolling out from under a tank and firing dozens of rounds from a machine gun at the compound, Allard says. "I stopped counting after 62 individual shots," he says. The documentary is narrated by Frederic Whitehurst, a former FBI scientist whose complaints about shoddy practices in the bureau's crime lab led to a scathing inspector general review.

I am no conspiracy theorist, but this begins to look very very bad.

 

 

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Friday, November 5, 1999

The little Rebel.com NetWinder Linux box works wonders. I still have not figured out how to make FrontPage 2000 ftp work with it -- it doesn't like connecting through that box, but it's probably a matter of settings -- but I can make WS_ftp32.exe work just fine, which is how you're seeing this stuff.

I also have high hopes that Microsoft will fix one of the major problems with FrontPage 2000 so that I can enable the FrontPage extensions at my site and have all that working properly. Meanwhile it's column deadline time.

Morning: still cannot make FrontPage do ftp to my remote site although I can make do with ws_ftp95 to get this stuff up. It almost works: I have all the settings done properly, but when it tries, it trundles a while and then says it cannot connect to a dns number that turns out to be the local intenal network address for the machine it is itself running on; followed by a colon and a 4-digit number that seems to have no meaning whatever, and changes every time so may be related to timing out or something.

I've told Microsoft, but meanwhile this is annoying. 


AN IMPORTANT ANNOUNCEMENT ABOUT COMDEX

My son Alex is producing the BYTE.COM COmdex Awards ceremony. He just sent this:

Everyone:

PLEASE forward this to all your droogs, your buds, your enemies, PR people, slackers, dinks, and geeks. Broadcast it to the four winds. Put it in your personal webzines and email newsletters.

9 days and counting, Alex

Text follows:

Header:

Byte.com Best of Comdex Awards: The Longest-Running Computer Show Awards Return Awards Ceremony Wednesday, November 17, 4:45PM, during Comdex

Text of message:

Dear Friends, Subscribers and Readers:

Continuing a tradition started over a decade ago, Byte.com will be celebrating the best new products at Comdex/Fall '99 with the Byte.Com Best of Comdex '99 Awards. As always, these awards will highlight the most worthwhile products and trends seen at Comdex. Awards will include Best Technology, Best Computer Hardware Product, and of course Best of Show. To recognize the many products shown around Las Vegas but not at Comdex, we'll also be giving out the "Area 51" Award.

WHERE AND WHEN: The awards will be staged in the Computer Reseller News Test Center, in the main foyer of the Las Vegas Convention Center, starting at 4:45PM on Wednesday, November 17. You are cordially invited to attend. If you can't attend, be sure to check out the continuing show coverage at http://www.byte.com , which will include pictures and analysis of products both on and off the show floor.

WHO: The awards will be presented by Paul Schindler, the editor of Byte.Com and Winmag.com, Daniel Dern, Executive Editor for Byte.com, and Jerry Pournelle, Byte.com's Senior Contributing Editor and the industry's longest-running columnist. The awards are being produced by our Byte Graphics Labs columnists, Alex Pournelle and David Em. Other judges include columnist John D. Ruley and Byte.com contributors Eric Pobirs and Darnell Gadberry.

NOMINATING PRODUCTS: Even our team of dedicated judges won't see everything at or near the show; we need your help. If you see or have a product worthy of nomination or coverage, we want to know about it! We've set up an email account just for such tips, mailto:bytecomdex@hotmail.com . (Due to the volume of email, we probably won't be able to reply.)

We look forward to hearing from you, and seeing you there!

Sincerely, The Byte Staff

P.S. We also invite you to check out the Computer Reseller News Test Center, our host location and fellow CMP publication. They'll be testing products and conducting their popular "Stump the Expert" show throughout normal Comdex show hours.

Alex Pournelle, Freelance Thinker, Senior Analyst, System Integrator Contributing Editor, Chaos Manor Online and BACK! Byte Magazine at www.byte.com  Annoy me at "Alexp@earthlink.net "


The Microsoft decision will be today. Stand by. See www.byte.com 

 

Hours later. Well, we sat there with telephones in our ears, nothing to eat, little chance to go to the bathroom, and long periods of listening to stuff as we attempted to react to 98 single spaced pages of decision we didn't get until late in the day and then had trouble downloading.

Interestingly, I was able to download it quicker than most because I have a rebel.com net server up, and although I am at 56K modem rather than a t1 I had several systems out looking for the source, found it, and got it. Of course the rebel.com box is running Linux.

Microsoft keeps making the point that no one guarantees you a wining position in an industry that moves as fast as this. The government keeps saying that Microsoft ought to lose sometimes. Well, yes: if they had ever faced serious and competent competition. But Apple, until recently, interested in maximum profits for its top officers, not in market share. IBM shot itself in the foot, leg, groin, and other places; despite having a far better technical staff than Microsoft when the game opened, IBM by removing the spine and frontal lobes of anyone before promoting them to Executive saw to it that OS/2 would go nowhere.  Pity. I know many of the OS/2 architects, and they were very good people with a lot of ability: but trying to innovate in the IBM corporate environment at that time was just about impossible.

So where are we?  Well, we have Linux boxes that run many Microsoft applications, and free office suites that are as good as Microsoft Office was only a few years ago: unless Microsoft products are clearly better, why would you pay money for them? It isn't as if there were not suites based on Word Perfect (I note that the Government's decision was available in Acrobat pdf, Word Perfect, and HTML, but not in Word), and that is at the government's site.

A very great deal of effort has been expended and will be expended. Nothing much will come of it, since Microsoft is certainly big enough and rich enough to hire enough lawyers to keep things tied in knots. If it gets to the Supreme Court, it will be decided by judges not yet appointed by a President not yet elected -- and when it is, it will be as moot as the page after page of the decision devoted to Microsoft's effort to dominate the CHANNEL BAR. I don't know anyone who HAS a channel bar implemented on a system in wide use. Who cares who is on it?

I note that the little AOL man appears many places that it isn't wanted. For the first year of this site I deliberately used Netscape rather than IE, but it got too painful: if Netscape and AOL between them can't improve on their browser why is that Microsoft's fault?  And the notion that consumers would be better off if they had to PAY EXTRA for a browser is a bit hard to follow. Why were we better off when we had to buy Netscape? Which I did. I subscribed, although in fact I didn't have to: for years you could get by with Netscape free by downloading the beta upgrades, and many did.

And all that is as interesting as domination of the channel bar.

Well, those who dislike Microsoft will be happy, but in fact I don't see how this decision helps anyone: not consumers, not even Microsoft's competitors. And meanwhile I have a column to write, much of it about Linux and the rebel.com box and how we got it working properly. 

I would have been more impressed by the judge if he had given some examples of how the consumers have been harmed, instead of theory on that, and the facts mostly on effects on Microsoft competitors, most of whom engineered themselves into corners and then hoped to get the government to bail them out. And I'll ask once again: who in this industry would three years ago have said that we would have machines as powerful as those we see today for the prices we see in the papers? If monopoly and predatory practices brought us machines with operating system, Works, and a fair amount of other installed software including networking for under $600, things can't be all THAT bad.

If you disliked Microsoft as a monopoly, wait until you see what the government does for you.


I have mail from readers who say this is a great day for consumers, and heralds wonderful things. I don't see how: computers are better and cheaper today than anyone in his right mind would have predicted 3 or 4 years ago. I recall castigating Microsoft for Windows 97 as "bloatware" because it took up about 300 megabytes of disk space. Today, that's about 35 dollars worth of hard disk space.  The judge found that most of the harm to consumers was wasted resources: those who didn't want a browser had to take one anyway, and that used memory and disk space, and --  and what? Those resources are very cheap. Meanwhile, we have ever improving web capabilities.

Microsoft missed the WWW phenomenon. Their competition had an enormous head start because Microsoft top management didn't see the importance of the web. When they did, we began to get improvements, which caused more people to be interested in the web, and the spiral began; but if there is in this enormous document any proof that Microsoft slowed that process (other than by not seeing how important it was at first and thus ignoring it) I haven't found it yet.

I hate arguing Microsoft's case, but then I hate wasting time on all this legal stuff anyway. What I want is more resources put into fixing problems, not into lawyers. On which subject, we managed to get the FrontPage developers aware of some of the difficulties, and the rebel.com people aware of some problems which they will fix, and that, so far as I am concerned was more important than spending the day listening to this legal stuff. But then I have never thought a government bureaucracy was the right way to fix a commercial problem...

But by gollies we will get some fair play into allocating that channel bar!


Everyone go read paragraph 44 of this decision, and give some thought to it. As far as I can see, it describes an engine giving great incentives to new software development, and thus innovation in the industry, while making it fairly safe for ISV's to do so. I can't disagree with much in that paragraph, but I also don't understand why this is evidence of barriers to entry. Barriers to entry to what?

Microsoft dominates the market for operating systems based on the Intel Chip. This makes it a monopoly. Apple is irrelevant to this. Apple dominates the market for operating systems based on the Motorola chip, but that isn't a monopoly. Apple used to own the education market, but that wasn't a monopoly (and alas, Apple didn't to a lot to keep that or earn the right to keep it, but that's another story). Sun used to be pretty big in high end graphics. The real question is, can any of that change, and if so, how, and how quickly?

Long ago I proposed that Microsoft agree to the following: all API hooks, features, and calls used by Microsoft Application Software must be documented and published by Microsoft as soon as they are used; if the FrontPage team decides to use an undocumented feature of Windows, then the full documentation of that feature has to be published at the same time that the product managers decide to make use of it.

That turns out to be easier to enforce than it sounds, because Microsoft already has the TechNet team out looking for stuff they can publish. It's not hard to give employees incentives to find and document any undocumented features in use (actually the tough part is keeping that secret even if you are trying to keep it secret). It would also end most of the advantages the Microsoft Applications people have over Independent Software Developers.

I think I came up with that 3 or 4 years ago, but I forget which column it was in. I also talked about it in speeches. I don't know if anything came of it. 

I don't suppose the world would come to an end if Microsoft were required to become two different companies, an OS company and an applications company. On the other hand, I don't see a lot of good coming of it either.

 And I keep coming back to the same conclusion: none of it matters, because that won't happen. This won't be settled until it reaches the Supreme Court, that won't happen for years, and it will be decided by justices who have not even been appointed yet. Back to work. This will have some reverberations, particularly in the stock market, but the effects won't be as long lasting as, say, the development of Linux and Apache.


I should have told everyone about this a long time ago: there is a report on a visit to Mount Wilson by Niven and me. I told subscribers, but I didn't put it out in the open. I had intended to, really I had...

I've also found there are pictures that got uploaded but never linked because I never finished some of the reports, like Epcot. I would like to say I'll get those done, but I am afraid it's more likely to be Real Soon Now. Sigh.

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This week:

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Saturday, November 6, 1999

My views on the Microsoft case will be found in my column, which is due in Japan tomorrow and thus will be at CMP by tomorrow evening; they are talking about putting that up in Monday's BYTE.COM which is the appropriate place for it.

Just think: should Microsoft have asked Webster Hubbel for permission to put a browser in their operating system? Am I the only one in the country who sees that the implications of this are a disaster, and that had it been in place in 1989 we would still be buying third party networking instead of having Microsoft Networks built into our OS? Enough. See the column.

 

 

 

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This week:

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read book now

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Sunday,

Column day. Got it in at midnight.

See www.byte.com for my comments on the Microsoft decision. Also, over in mail, Eric Pobirs has much to say. There is also a timely warning about phone scams.

 

 

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